Payment & Dispatch
The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Gundara usually ships on the same working day and delivers in Germany usually within a few days (max. 1 week) after receipt of payment. The dispatch takes place with DHL, and/or Deutsche Post.
Deliveries to foreign countries:
Gundara usually ships on the same working day. Delivery to other European countries takes a maximum of 3 weeks, worldwide a maximum of 4 weeks. The dispatch takes place with DHL, and/or Deutsche Post.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 days, for deliveries abroad within 10-32 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Cash on delivery (plus COD charges 7,60 €)
- Payment via credit card
- Payment via PayPal
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer]
- Mollie (Apple Pay, SEPA, etc...)
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 14 days.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Our bank account:
Postbank Deutschland Frankfurt am Main
Gundara
IBAN DE18 1001 0010 0097 6951 36
BIC PBNKDEFF
In case of questions, please contact us at the contact details mentioned in the Legal Notice.